Adobe Announces Discontinuation of Creative Cloud Synced Files: What Users Need to Know

Adobe Announces Discontinuation of Creative Cloud Synced Files: What Users Need to Know

Adobe has recently announced a significant change impacting Creative Cloud users. Starting February 1, 2024, Adobe will discontinue the Creative Cloud Synced files feature for both free and paid personal users. This decision excludes those associated with Creative Cloud for Enterprise or Creative Cloud for Teams business accounts.

Understanding Creative Cloud Synced Files

Creative Cloud Synced Files allowed users to save and sync files across devices. This feature was integrated into various Adobe mobile applications, including Photoshop Express, Rush, and Fresco. Users could access their files through a local folder or via the Creative Cloud website.

Post-Discontinuation Scenario

Once discontinued, personal users will lose the ability to sync files through Creative Cloud. However, Adobe assures continued support for other cloud storage solutions like Cloud Documents, Creative Cloud Libraries, Lightroom Cloud storage, and Frame.io cloud storage.

Impact on Personal Users

The discontinuation means the Creative Cloud desktop synchronization service and the folder and file-sharing capabilities will cease. Files in the local Creative Cloud Files folder will remain but won’t be copied to cloud storage. Shared files and folders will also become inaccessible.

Why is Adobe Making this Change?

Adobe aims to focus more on creative collaboration, steering away from generalized cloud storage services. The company is investing in services that support creative work across devices and apps and enable collaboration.

Alternatives to Creative Cloud Synced Files

Adobe offers several cloud-based solutions tailored to different needs:

  • Cloud Documents: Compatible with apps like Photoshop, Illustrator, and Adobe Express, Cloud Documents update work across devices.
  • Creative Cloud Libraries: Useful for organizing and sharing brand and creative assets within Creative Cloud apps.
  • Frame.io: Offers web and mobile sharing, review, and approval of creative files.

Notification to Users

Users will be notified via email at least 90 days before the discontinuation process starts. The Creative Cloud Files folder on local devices will be renamed, but users can modify it as needed.

Next Steps for Users

Users are advised to back up their files and may consider syncing them with Adobe-supported storage solutions or third-party cloud storage providers before the discontinuation date.

Special Note for Business Users

This change has a separate timeline for enterprise or team accounts, with further details available from Adobe.

Adobe’s decision reflects its evolving strategy focusing on enhancing creative collaboration and offering specialized cloud solutions. Users are encouraged to explore alternative Adobe cloud services to continue their creative endeavors seamlessly.

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